FAQ

Frequently Asked Questions

Do I need a boating license?

 If you were born on or after January 1, 1982, then yes you will need to have a boating license.

OR you have to pass an abbreviated boating exam upon arrival to be able to ride and pass with a score of 90% or better.

If you would like to get your boating license, you can get it from aceboater.com without paying anything up front.  You can sign up for free, go through the entire study course, take the final test, and then pay the $39.95 for your boating license once you pass the final test.  You can print out a certificate immediately after you pay.

Why can't I reserve the day and time I want?

That day and time is not available if you can't book it.  Reservations must be paid for online in order to book the day and time you want.  I will not hold certain days and times.  You must book and pay for the day and time that you want as soon as you can.

What is your cancellation policy?

NO SHOWS are charged in full for the rental period reserved.  Cancellations must be made within 72 hours or they will be considered a "No Show" and charged for the full period of the rental.  We reserve the right to cancel your reservation for violations to our policies.  We reserve the right, solely at our discretion, to reschedule and/or cancel your reservation in the event of inclement weather.  We will try to reschedule if inclement weather occurs. If there is no possible way to reschedule, you will be refunded.  Cold overcast days do not count as inclement weather.

Do you offer a daily rate?

In a way, yes.  The max number of hours I allow you to rent the jet ski is 4 hours because that's about how long it will last with a full tank of gas.  You would have to return to me so I can fill up the jet ski with gas again.  You will have to message me directly on Facebook or via email so I can book the day for you and offer a daily discount.  The daily discount is 30% off.

Do you offer group rates?

Unfortunately, not at the moment.  I don't have the inventory to sustain doing a group of people just yet.  Hopefully in the future as I continue to grow. 

What if it's raining or other inclement weather?

We reserve the right, solely at our discretion, to reschedule and/or cancel your reservation in the event of inclement weather.  We will try to reschedule if inclement weather occurs. If there is no possible way to reschedule, you will be refunded.  Cold overcast days do not count as inclement weather.

Why do you charge a security deposit?

This is to ensure the watercraft is received back in good condition with no other damage upon returning the watercraft.  Upon inspection, if no damage is found, your deposit will be refunded to you.

Any other questions or concerns, please message me on Facebook or send an email to info@zachspowersportsllc.com